Return & Refund Policy

Thank you for shopping with The Cozy Beauty Room. We want you to love your purchase and have a great shopping experience.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, items must be:

• Unused and unopened

• In the original packaging

• In the same condition as received

For hygiene and safety reasons, opened beauty products, cosmetics, skincare, fragrances, and personal care items cannot be returned unless they arrive damaged or defective.

Damaged or Incorrect Items

Please contact us within 48 hours of delivery if your order arrives damaged, defective, or if you received the wrong item. Please include photos of the item and packaging so we can assist you.

Refunds

Once your return is approved and inspected, we will notify you about your refund. Approved refunds will be issued to your original payment method.

Original shipping fees are non-refundable unless the item was damaged or incorrect.

Cancellations

Orders may be canceled within 2 hours of purchase. After your order has been processed or shipped, cancellations cannot be accepted.

For questions, please contact us through our Contact page.